Shipping and Return Policy

Worldwide Delivery. Free Standard Shipping UK & Ireland on initial delivery.

Please note in the current climate Standard Shipping is taking longer than normal due to unprecedented volumes and the impact of COVID 19. If you need your parcel to arrive within a specific delivery window then please allow for this extended shipping time or consider options of Express Shipping or an International Courier. Options will be displayed at checkout.

UK Orders

Due to BREXIT Transition you will experience some delays shipping to the UK as orders go through UK custom checks.

Orders shipping to the United Kingdom that are valued over at or over £135/ Euro 150 are subject to tax & duty as per local laws and legislation. The amount owed will be payable by the person receiving the goods. 

Any returns from the UK may incur costs including transport costs, as well as any associated import fees or customs where applicable. These costs will be payable by the person returning the goods

Non EU Orders

Customers shipping to an address outside of the EU may be subject to additional fees such as import duties, tax and clearance fees. These will vary by country and are the responsibility of the buyer/ receiver.

We recommend that you ask local authorities about these duties and clearance fees in advance.  

Any returns from non EU countries may incur costs including transport costs, as well as any associated import fees or customs where applicable. These costs will be payable by the person returning the goods

How long will it take for my purchase to arrive?

Standard Shipping: Delivery shipping times are a little dependent on your location, however typical shipping time within Ireland is 1- 3 days and within Europe is 3-5 days. We can however guarantee within day delivery in Dublin upon request. Currently we are experiencing 2 -7 days delivery within Ireland and 7-14 days within Europe at standard shipping rates. 

Express Shipping: 1-2 days express delivery for Ireland. Orders placed on Friday should arrive on Tuesday. Currently we are experiencing 3 days for Irish delivery at Express shipping rates.

REST OF WORLD: Expected delivery time is 4 - 9 working days depending on the country and post code at standard shipping rates. Currently we are experiencing 7 -21 days delivery at standard shipping rates.

All quoted timeframes are based on working days.

RETURN POLICY

We hope that you love your purchase from Mamas Hospital Bag and that it has brought some added luxury. However, if you would like to return an item, please contact us via email as to why you would like to return your item. 

You have 14 days after receiving your shipment to have it back to Mamas Hospital Bag. All returns MUST be in 100% new condition, unused, unopened packaging where applicable. Please ensure that the box is packaged safely, as we cannot accept damaged returns. Once we have received your return item, we will then either exchange it or refund the purchasing credit card for the charges.

Please note, Mamas Hospital Bag is not responsible for the shipping charges, either on the initial delivery or return for all EU and Non-EU Orders, unless otherwise stated.

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